Refund Policy
♡All of our products are "Handmade"♡
Due to the handmade nature of our products, we do not accept returns or exchanges without cause. If you need to return an item due to a quality issue, please record an unboxing video upon receiving the package and contact us at jusminestudio@outlook.com.
Items sent back to us without requesting a return will not be accepted. Jusmine Studio is not responsible for any lost, stolen or damage packages.
Please inspect your order upon reception and contact us immediately if the item is defective or if you receive the wrong item, so that we can evaluate the issue and make it right.